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Estimated Shipping Time within Europe: 1-2 business days. Signature Carriers: 3-5 business days.

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FAQs

Frequently Asked Questions (FAQs)

General Questions

The print I want is sold out! How often do you restock?

How do I wash or clean my Baby Tula product?

What is babywearing?

What is kangaroo care?

Can I breastfeed while carrying my baby?

How do I return my product?

How do I cancel my order?

When will my order ship?

Any tips for wearing my baby in hot weather?

How do I get Baby Tula products to review on my blog?

Can I wear my premature baby?

How long will it take to receive my product?

Does my product come under warranty?

How do I register my Baby Tula product?

Are your carriers acknowledged as hip-healthy by the International Hip Dysplasia Institute (IHDI)?

Baby Tula Free-to-Grow Carrier

What are the product measurements for the Free-to-Grow Baby Carrier?

What is the weight limit for the Free-to-Grow Carrier?

How is the Free-to-Grow Carrier different from the Standard Tula Baby Carrier?

What age or weight should I increase to the middle setting/wide setting?

Can my baby face forward in this carrier?

Will Baby Tula make the Free-to-Grow Carrier in mesh?

What if my baby is below the weight limit, can I still use it?

How do I wash or clean my Free-to-Grow Carrier?

Is the Free-to-Grow Carrier acknowledged as hip-healthy by the International Hip Dysplasia Institute (IHDI)?

Explore Baby Carrier

What are the measurements of the Explore Baby Carrier?

What positions can you carry baby and toddlers in the Explore Baby Carrier?

Can I wear my newborn baby in the Tula Explore Baby Carrier?

Do I need an infant insert for the Explore Baby Carrier?

What age/weight should I increase to the middle setting?

Can I still use the Tula Explore Baby Carrier if baby is below the weight limit?

When can I carry my baby in the front carry facing out position?

Why have you now decided to offer a carrier that allows for forward facing out?

Is forward facing an ergonomic position for baby to be carried?

When is baby ready to be worn in the back carry position?

Is the Explore Carrier acknowledged as hip-healthy by the International Hip Dysplasia Institute (IHDI)?

When should I use the support pillow in the tall position?

Why do I need the support pillow for the newborn position?

Can I breastfeed while using the Explore Baby Carrier?

What is the Explore Baby Carrier made of? What are the buttons made of?

How do I wash or clean my Explore Baby Carrier product?

How can I make sure my baby is comfortable?

How is the Tula Explore Baby Carrier different from the Tula Free-To-Grow?

How does the Tula Explore Baby Carrier differ from the Tula Standard Baby Carrier?

Standard and Toddler Carriers

What is a Tula Coast?

What size should I get? Standard or Toddler?

Does Baby Tula have any carriers for men?

What are the product measurements for the standard baby carrier?

What is the length of the padded part of the straps in the standard and in the toddler?

What are the dimensions of a Standard Tula vs a Toddler Tula?

Can you use an Infant Insert with a Toddler Tula Carrier?

What are the product measurements for the toddler baby carrier?

Being a plus sized Mom, can the Tula Baby Carrier fit me well?

What is the difference between a canvas Tula Baby Carrier and a Wrap Conversion Carrier?

Can the Tula also fit petite moms under 152 cm?

The print I want is sold out! How often do you restock?

How do I wash or clean my Tula Baby Carrier?

When can I begin to carry in back carry position?

Can I carry my newborn baby in a Tula Baby Carrier?

Can I breastfeed while using a Tula Baby Carrier?

Will my baby be comfortable in the Tula Baby Carrier?

At what age can I carry my baby in the back carry position?

What do healthcare professionals have to say about Tula Baby Carriers?

What is the weight limit of the Tula Baby Carrier?

Do I need an Infant Insert?

What is the weight limit of the Tula Toddler Carrier?

Why do I need an Infant Insert?

Do you have an instructional video for how to use a Tula Baby Carrier?

Can I use my Tula Baby Carrier on an airplane?

I have never used a carrier before, how can I get my baby used to being carried?

What are the differences between the Tula Baby Carrier and other carriers?

Is the Standard Carrier acknowledged as hip-healthy by the International Hip Dysplasia Institute (IHDI)?

Preschool Carrier

What are the product measurements of the Preschool Carrier?

What is the weight limit of the Tula Preschool Carrier?

Do you have an instructional video for how to use a Tula Preschool Carrier?

When can I start to carry my child in the Tula Preschool Carrier?

Which carrying positions are possible with the Tula Preschool Carrier?

Can my child forward face in the Preschool Carrier?

Which Height do you recommend for the waistbelt? Rather on the waist or on the hips?

Does the Preschool Carrier have a Hip Dysplasia Institute certificate?

How does the Preschool Carrier compare to the Toddler Carrier?

If I add seat extenders to my Toddler Carrier, would it equal a Preschool Carrier?

Can I use the infant insert in the Preschool Carrier?

Will the Preschool Carrier be available in more Canvas designs?

Will the Preschool Carrier be available in Coast Mesh?

Does the Preschool Carrier also come with a coordinating hood?

What kind of fabric is the canvas Preschool Carrier made of?

Half Buckle Carrier

How do I hip carry in the Half Buckle?

How do I back carry in the Half Buckle?

How do I carry a newborn in the Half Buckle?

How do I front carry in a Half Buckle?

How do I use a Half Buckle?

How is the Half Buckle Carrier different from the other Soft-Structured Carriers?

How do I clean my Half Buckle?

What if my baby is below the weight limit, can I still use it?

Can my baby face forward in the Half Buckle Carrier?

What age or weight should I increase to the middle setting/wide setting?

What are the product measurements for the Half Buckle Baby Carrier?

What is the weight limit for the Half Buckle Carrier?

Tula Kids Backpacks

How big is the kids backpack?

What are the kids backpacks made out of?

How much does the kids backpack weight?

How much can the kids backpack hold?

Tula Shoes

How do I measure my child's foot to determine their size?

What is your return policy? Will trying on my Tula Shoes void the policy?

Do Tula Shoes match exactly to existing Tula Carriers or items?

Are they stain resistant/water resistant?

What are Tula Shoes made out of?

How do I clean my Tula Shoes?

What are the size conversions for Women’s shoes and Kids’ shoes?

What is the memory foam made out of?

Do they come in wide width?

Do the Tula Shoes run true to size?

Why don’t you have additional sizes?

Do you have half sizes?

How do I wash or clean my Tula Shoes?

Tula Lunch Bags

How big is the Lunch Bag?

Does my Lunch Bag come under warranty?

Is the Lunch Bag machine washable?

Are there more Lunch Bag prints coming?

Will a bento box or other lunch box inserts fit?

Does the Lunch Bag have a pocket?

What are the Lunch Bags made out of?

Are the Lunch Bags insulated?