Baby Tula values you as a customer and respects your privacy. We collect certain information from you that allows us to customise and enhance your shopping experience and to communicate with you about our products, services and promotions. Please carefully review this policy to learn about how we collect, use, protect, and share personal information you provide us and your choices for managing this information.
We are not responsible for the content or privacy practices on any websites not operated by Baby Tula, to which our Site links, or that link to our Site.
INFORMATION COLLECTION AND USE
We collect information from you in several different ways. One goal in collecting personal information from you is to provide an efficient, meaningful, and customised experience. For example, we can use your personal information to:
- Help make our Site easier for you to use by not having to enter information more than once.
- Help you quickly find information, products, and services.
- Help us create and share content that is most relevant to you.
- Alert you to new information, products, and services that we offer.
Registration and Ordering
Before using certain parts of our Site or ordering products, you may need to complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organisation’s country of operation, so we can comply with applicable laws and regulations, and for your gender. This information is used for billing purposes, to fulfill your orders, to communicate with you about your order, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
Our Site permits you to enter your email address for purposes including but not limited to request us to notify you of new products or styles or availability and to sign up for email newsletters and special offers.
Cookies and Other Technology
Like many Sites, Baby Tula employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of our Site, recognise you and your access privileges, and track Site usage.
Web beacons assist in delivering cookies and help us determine whether a web page on the Baby Tula website has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.
We may use third-party advertising companies to help tailor our content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
As is true of most websites, the Baby Tula Site automatically recognises the Internet URL from which you access it. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 18. If you are under the age of 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
Baby Tula may use the GPS feature of your mobile device to determine your geographic location. This information is used to provide you with the address of, and directions to, the nearest location of Baby Tula or other location-dependent features. If you would prefer that we not know your geographic location, you may disable or decline the function when you first use our site, (or later, if your mobile device allows you to change the settings after initial download).
INFORMATION USE AND DISCLOSURE
We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve Site content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to facilitate such use and the other use described in this Section 2, we may share your information with affiliates under our control.
Communications with You
We will use your personal information to communicate with you about our services and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for to register for a contest or sweepstakes; to request us to notify you of new products or styles or availability; to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under our control, except that:
As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the United Parcel Service) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.
Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorisation, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)
We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
Baby Tula incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through our Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
CONSENT TO TRANSFER
You may choose to opt out of receiving marketing emails from us at any time by sending your request to us via email at [email protected] or via postal mail at the address listed above, or by using the means (such as clicking “unsubscribe”) provided in our marketing emails. Please note, however, that your opt-out will apply only to marketing emails, not email communications about your order or other non-marketing correspondence.
OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION
UPDATES TO THIS POLICY