At the moment, we are accepting PayPal payments, credit/debit card payments. For more info, please email us at [email protected]
Please PayPal payments to:
Europe - 9 Euros (1-2 pcs). Shipping time varies between 7-15 business days for shipments within the EU.
Europe - 18 Euros (3-4 pcs). Shipping time varies between 7-15 business days for shipments within the EU.
USA & Canada - 15 Euros (1-2 pcs). Shipping time varies between 10-30 business days.
USA & Canada - 20 Euros (3-4 pcs). Shipping time varies between 10-30 business days.
Rest of World - 19 Euros (1 pcs). Shipping time varies between 10-30 business days.
Rest of World - 37 Euros (2-3 pcs). Shipping time varies between 10-30 business days.
- Orders are fulfilled within 3-7 business days and shipped via Polish Post Office (estimated delivery time 7-15 business days in Europe). You can track your parcel here: http://emonitoring.poczta-polska.pl/?lang=en.
- Tula does not cover custom fees or any additional costs that may be charged by customs offices in countries outside European Union.
- All cancellation requests must be emailed to [email protected]. The subject line of your email should read “Cancel Order #####”. Please include your order number in both the subject line of your email as well as the body of your email. Once your order has been cancelled, we are unable to reactivate that same purchase again, so please be sure to only email a cancellation request if you are sure that you do not wish to proceed with your order. Once your order has been cancelled, you will receive a confirmation email and your refund will be processed through your original method of payment.
- Orders cannot be modified or combined. To modify your order you need to cancel the misplaced order (according to instructions above) and place a new one.
- To return your order please send it to: Tula, Komunalna 5, 15-197 Bialystok, Poland with receipt and Contract Termination Form filled in within 14 days from delivery. Any item that has been used, washed, or altered will not be accepted for any return. Refunds take 14 days from the moment of delivery of returned item to our address.
- Orders for Tula Baby Blankets and Wrap Conversion Carriers will be shipped only to European shipping address.